Privacy Policy
Last updated: December 2026
1. Who we are
My SantaClaus Magic creates personalized video messages from Santa Claus. This policy explains what information we collect when you use our service, why we collect it, and how it is protected.
2. Information we collect
To create your account, we collect your name and email address. To create a video, we collect the details you provide about your child — such as their name, age, city, language, and preferences — and information about your order and payment.
3. How we use your information
We use this information solely to create your account, generate your child's personalized video, process payment, and provide customer support. We do not sell your information to third parties.
4. Third-party services
We work with trusted providers to deliver the service: Stripe for payment processing, and specialized AI providers for generating the script, voice, and video. Each provider only receives the information necessary to perform its part of the service.
5. Data retention
We retain your account and order information for as long as your account is active, or as needed to provide the service. You can request deletion of your data at any time.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. Depending on your location, additional rights may apply under applicable data protection law.
7. Children's information
Information about your child is provided by you, the account holder, solely for the purpose of creating a personalized video, and is never used for any other purpose.
8. Contact
For any question about this policy or your data, contact us at support@mysantaclausmagic.com.